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Privacy Policy

This Privacy Policy describes how Salty Bones Handyman Services collects, uses, and protects information obtained through our website, online booking platform, phone calls, text messages, email communications, and service requests.

 

This policy applies solely to information collected through our website and related business communications.



Information We Collect

Salty Bones Handyman Services is the sole owner of the information collected through our website and booking platforms. We only collect information that you voluntarily provide to us when you:

  • Request a quote or estimate

  • Schedule a service appointment

  • Contact us by phone, email, text message, or website form

  • Submit project details, photos, or other information related to a service request

 

The information we may collect includes:

  • Name

  • Phone number

  • Email address

  • Service address

  • Project details

  • Appointment information

  • Photos or documents voluntarily submitted

 

We do not sell, rent, or trade your personal information to third parties.

 
 
How We Use Your Information

The information you provide may be used to:

  • Respond to inquiries and service requests

  • Schedule appointments

  • Provide estimates and project updates

  • Process payments when applicable

  • Improve customer service and business operations

  • Communicate regarding ongoing or completed services

 

We will only share information with third parties when necessary to provide requested services, process payments, comply with legal obligations, or operate our business.

Unless you request otherwise, we may occasionally contact you regarding:

  • Service reminders

  • Promotions or special offers

  • New services

  • Updates to our policies

 

You may opt out of marketing communications at any time.

 
 
Your Access to and Control Over Information

You have the right to:

  • Request information about the personal data we maintain

  • Correct inaccurate information

  • Request deletion of personal information when legally permitted

  • Withdraw consent for future communications

  • Express concerns regarding the use of your information

 

To make any of these requests, please contact us using the information provided below.

 
 
Information Security

Salty Bones Handyman Services takes reasonable precautions to protect your personal information. When sensitive information is transmitted through secure forms, booking platforms, or payment processors, the information is encrypted and transmitted using industry-standard security protocols. Secure website connections can typically be identified by the padlock icon in your browser and by "https://" appearing in the website address.

 

In addition to online security measures, we maintain reasonable administrative, technical, and physical safeguards to protect information stored offline. Access to personal information is limited to authorized personnel who require access to perform business-related functions such as customer service, scheduling, billing, and project management.

 

While we take reasonable steps to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security but are committed to protecting your information using commercially reasonable practices.

 
 
Third-Party Services

Our website may utilize third-party providers for scheduling, payment processing, website hosting, analytics, and communication services. These providers maintain their own privacy practices and policies.

We encourage users to review the privacy policies of any third-party services they choose to use.

 
 
Changes to This Policy

Salty Bones Handyman Services reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting to our website.

 
 
Contact Information

If you have questions regarding this Privacy Policy or believe we are not complying with the practices described herein, please contact us:

Salty Bones Handyman Services

Phone: 239-478-3475

Email: saltyboneshandyman@gmail.com

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